Things buyers actually ask.

Engagements vary too much to put a single number on this page. Most start with a 20-minute discovery call. After that we send a fixed estimate within a week of the conversation. No anchoring games, no surprise change orders later.

A brand identity is usually 4–6 weeks. A custom website is 6–10 weeks depending on page count and integrations. Both run in parallel when you hire us for the system. We don't take work we can't ship on time.

Yes. About half our clients are based elsewhere. We run weekly demos on Loom and live calls when needed, and we'll fly in for kickoff and launch if it makes sense. London is where we're based, not where we restrict ourselves to.

Yes. Most clients start with one. Common path is brand first, then site three months later, then growth once the site is performing. We're happy to do any single piece. We just won't pretend the others don't matter to the result.

The people you meet on the first call. Lunova is a small team by design. No offshore production line. No junior account managers running point. The designer who pitches you ships the file.

Common. We'll audit what you have, flag what's working and what isn't, and either build cleanly inside your existing system, or if needed propose targeted fixes before the site brief begins. We don't redo brands we don't need to.